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Frequently Asked Questions

Looking for Adoption & Foster FAQs?

Most Common FAQs

How can I report animal cruelty?

The SPCA of Texas ( handles rescue and investigations teams for eight local counties and you may contact them at 214-461-1850 and by filling out the form at this link:

If you are outside Dallas, Ellis, Fannin, Grayson, Hunt, Kaufman, Rains & Van Zandt counties, call your local law enforcement. Texas law protects animals from cruelty and abuse. If the situation is an emergency, please contact your local law enforcement authorities immediately.

The Humane Society of North Texas ( conducts abuse, neglect and abuse investigations for Tarrant, Parker, Johnson, Wise, Denton and surrounding counties and can be contacted at 817-332-4768, ext. 113 or by reporting online at They ask that you report urgent situations such as illegal dog fighting by first calling 911 and then following up to their emergency number (817-891-5911).

How can I volunteer? What opportunities are available?

You can devote as much or as little time as you would like. Check out the volunteer page to see our current volunteer opportunities.

How does the adoption process work?

There is an adoption application online, simply fill out and submit. A #PITC adoption screeners will call you to verify the information on the application; once done, the application will move to introductions or home visit depending if you have already met the dog/cat. And both can happen at the same time. We will work as quickly as we are able (or at a pace you are comfortable with) to help you find the right animal for your home.


How old do you have to be to volunteer?

All volunteers must be at least 18 years old unless accompanied by a parent.

I found a stray. Can you take it?

It is our mission to rescue animals from the DFW area animal shelters. Thus we limit our intake to pets that come from Dallas animal shelters. There are many shelters you can consult to see if they have capacity.

What does it take to foster?

We ask that you care for the dog or cat as if it were your own – integrating it and socializing it within your home and family. We ask that you keep their personality bio current, upload pics/videos frequently, and you are encouraged to bring the pet to as many adoption events as possible. We pay for vaccinations, heartworm, spay/neuter and all veterinary care. Because we do not have a shelter, the temporary home you provide for an animal is a life saving act.

Where can I come and see a pet that I’m interested in adopting?

You can email us at [email protected], and we will make sure you connect with the pet! For instance, if we know you want to meet a particular dog, we connect you at one of our adoption events or a private get-to-know-you session.

Where does PAWS in the City get their pets?

Approximately 90% of our dogs and cats come from Dallas animal shelters.

Where is PAWS in the City located?

Like many rescue organizations, #PITC does not have a physical shelter. The pets we rescue from the municipal shelter or from other life-threatening situations are housed in foster homes or boarding/training facilities.

Get Involved

We can always use volunteers for events, transportation, and adoption activities.  Fosters also occasionally need support, and we can only make this whole thing work with our volunteers!

Helping those in need